With decades of experience in the criminal justice system as both an undercover cop and a federal prosecuting attorney, Pamela Barnum shares real-world techniques and strategies to negotiate, influence, and build trust through intentional communication and nonverbal cues.
Barnum spent more than a decade in drug enforcement doing deep undercover work. Her success was dependant on establishing trust with some of the most dangerous people imaginable. This was followed up by a career as a federal prosecuting attorney, where she spent countless hours in the courtroom, perfecting her proficiency as a trust strategist and communications expert.
Having studied corporate negotiations in graduate school, Barnum now shares her expertise with others, teaching them how to improve their communication skills to increase trust inside corporations, associations, and law enforcement agencies. She blends actionable strategies with memorable stories, sharing her experience, research, and expertise with humour, candour, and energy.
Barnum is often a featured expert and contributor in print media and radio and television news programs in Canada and the United States. She has also delivered two TEDx talks, which garnered praise and interest from around the world, and has spoken to audiences ranging from 50 to 12,000 and on countless virtual stages.